NetStar's NetManage/Server service provides a cost-effective server monitoring and management solution. It is designed to augment existing customer support staff, providing increased visibility and control of the server environment.
Overview
NetStar's server monitoring service provides:
- an agent-less approach to managing servers
- comprehensive 24x7 monitoring by staff skilled in the appropriate technologies (Windows and Linux)
- full visibility into the server infrastructure through nVisage, NetStar's Web-based application
- business-rules based approach that ensures priority is given to critical systems and devices.
Features
NetManage/Server covers all aspects of the server environment, from across the server hardware and application services:
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- Fault management: availabilty of the server and fast identification of any hardware faults (with the ability to drill-down to individual hardware components)
- Performance management: live statistics and reporting on performance of the server hardware (including CPU, memory, disk) as well as application services (such as SQL and Web services)
- Capacity management: thresholds can be set against any performance attribute, which will generate an alert before performance is affected
- Reporting: detailed monthly reports summarise performance, worst perfoming servers (across different performance attributes) and alerts.
Benefits
A better way to manage server environments, with access to all relevant information one place. As well as enabling faster fault resolution, our approach facilitates effective capacity planning and identifcation of issues before they impact server or application performance.
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