Search
Home > What We do > Unified Comms >

Unified Communications

A unified IP network infrastructure enables significant operational cost savings and more flexible messaging services and functionality.

We have extensive expertise in designing, building and managing secure, converged Cisco networks that enable you to improve productivity and reduce support costs.

The benefits NetStar can deliver through a unified communications are both productivity improvements for employees and reduced operational costs:

  • Average daily saving of 32 minutes using presence technology, enabling staff to reach one another on the first attempt
  • Average savings of USD$1,727 per month through use of softphones (reducing mobile and long-distance charges (and annual productivity gains of 3.5 days per year through business continuity impact)
  • Over 30% reduction in conferencing expenses using integrated voice and Web conferencing and average savings of USD$1,700 per month in travel costs
  • Significant reduction in operational overhead, including Moves, Adds & Changes, maintenance and management.

Our expertise in converged networks and delivering these business benefits is best demonstrated by our track record:

  • Swinburne University has one of the largest end-to-end Internet Protocol (IP) telephony networks in the world, with over 18,000 IP endpoints capable of delivering voice, video and data. NetStar has been a trusted partner to Swinburne for over six years. Implementing a Cisco Unified solution enabled annual savings of $900,000 for the university.

  • NetStar designed and implemented a full Cisco converged data, voice and video for Australia's largest independent school, Wesley College. This involved 6,000 converged network ports on four campuses and 1,200 IP handsets, plus voicemail, unified messaging, and a Contact Centre.

  • We deployed one of the largest state government converged networks for the City of Melbourne. This system includes 1,200 handsets spread across multiple city sites.

NetStar can provide a complimentary Unified Communications assessment, which takes into account your current infrastructure and business requirements to suggest a strategy around UC and an idea of the cost and financial return.