Overview

NetStar provides lifecycle IP networking solutions. We combine Cisco technology with proven service delivery.

Over 1,500 internationally recognised enterprise companies and government agencies have benefitted from NetStar's experience since 1998.

From design and implementation to support and management, NetStar can provide a single point of contact for complex networks. Our Global NetCentre support facilities, located throughout the Asia-Pacific region, are uniquely positioned to provide global network management.

Our value

We are uniquely positioned to assist customers in deploying the most effective IT solutions to meet their business needs. We bring our customers:

1. Experience
   NetStar has expertise in deploying and supporting IP Telephony and security solutions. We have integrated and continue to support some of the largest converged networks in Australia, such as Swinburne University (18,000 ports) and Asian Pacific Telecommunications (over 3,000 IP Phones deployed to date).
   
   
2. Effective solutions
   From a network refresh to a converged network roll-out, our focus is on delivering tangible business and productivity benefits. Our technical consultants work with every customer to design the most appropriate IT solution.
   
   
3. Flexibility
   NetStar is driven by customer requirements, not complex contracts. Our contractual framework and business processes are very flexible, focussed, and tailored to meet the specific needs of each customer.
   
   
4. Partnership approach
   While everyone talks about “partnership”, we believe in it. Our customers are our best advocates. Customers value our ability to understand their IT environment and assist them in getting the most from new technologies, and we take pride in building trusted partnerships with our customers.
   
   
5. Reduced support costs
   Our 24x7 Global NetCentre (GNC) provides customers with a flexible range of support options designed to meet their business requirements, including proactive network monitoring and management. The GNC has been acknowledged by Cisco as the highest-rated support centre in the Asia-Pacific region (with a rating of 4.78 out of 5), and is consistently rated 4.6+ out of 5 by our customers.