NetStar's nVisage application provides real-time monitoring and fault rectification of converged networks. It includes monitoring of server health and performance, as well as application performance and call quality monitoring, such as MOS reporting and trending.
Overview
NetStar's NetManage/IP Telephony takes the complexity out of managing converged networks. We provide complete visibility into the network components and application, with both a high-level Dashboard and detailed statistics. We complement this with a proactive management service that ensures Quality of Service and fast resolution of any faults.
Features
NetStar's IP Telephony management solution includes:
- Server health and performance
- Call statistics (calls in progress, call completion and call duration)
- Mean Opinion Score (MOS)
- Call Quality of Service (overall QoS and drill-down to individual calls)
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Benefits
NetManage/IP Telephony provides significant benefits to customers that have a converged network environment:
- Provides visibility in the IP Tel environment: A Performance Dashboard shows current MOS, call completion ratio annd system capacity. There is also a Voice Status icon. Detailed real-time and historical statistics are available on server, call performance and QoS.
- Provides service assurance: NetStar takes ownership of all issues, from faults to performance or Quality of Service degradation.
- Fast access to technical support: As well as responding proactively to issues, customers can access NetStar's 24x7 helpdesk, which is staffed by skilled IPC engineers.
- Assists in planning: The information and monthly summary reports enable meaningful capacity planning and review of the converged network performance.
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